EvolveVet

Last updated: December 2025

This Privacy Policy describes how we collect, use, and share information about you when you use our website and services.

Information We Collect

Information You Provide

We collect information you provide directly to us, such as when you:

Create an account
Fill out a form
Make a purchase
Contact us for support
Subscribe to our newsletter

This information may include your name, email address, postal address, phone number, and payment information.

Information We Collect Automatically

When you use our services, we automatically collect certain information, including:

Log Information: We collect log information about your use of our services, including your browser type, access times, pages viewed, and your IP address.
Device Information: We collect information about the device you use to access our services, including the hardware model, operating system, and unique device identifiers.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our services.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Communicate with you about products, services, and events
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize and improve your experience

Information Sharing

We may share information about you as follows:

With Service Providers: We share information with third-party vendors who provide services on our behalf.
For Legal Reasons: We may share information if we believe disclosure is necessary to comply with applicable laws or legal processes.
With Your Consent: We may share information with your consent or at your direction.

Text Messages

If you gave your mobile number to your veterinary practice and authorized text messages, we collect and use it as described here.

What we collect. Your mobile number, the authorization recorded against that number by the practice, and delivery information about the messages we send you — whether a message was delivered, and whether a link in it was followed.

How we use it. Only to send the messages described on our SMS Messaging Program page and in the SMS Messaging Program section of our Terms of Service, and to measure whether those messages reached you.

Who we share it with. Only the messaging and telecommunications providers that deliver the messages on our behalf, and only for that purpose. They act as service providers under contract and may not use your information for their own purposes.

We do not sell your information, and we do not share your mobile number or your consent to receive text messages with third parties for their own marketing purposes.

You can withdraw your authorization at any time by replying STOP to any message, or by asking your veterinary practice to remove it.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to delete your personal information
The right to object to processing
The right to data portability

Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: john@evolvevet.co

Address: 4836 Fox Hunt Trail, Boca Raton, FL 33487